Frequently asked questions

A Digital Signature Certificate (DSC) is an electronic form of a signature that can be used to authenticate the identity of the signer for online transactions. It serves as proof of identity for accessing information or services on the internet or signing documents digitally.

A DSC is necessary for secure and legally valid online transactions, filing government documents (such as tax returns or company filings), and signing digital documents. It ensures data integrity and prevents tampering.

There are three types of DSCs:

  • Class 3 DSC: Used for eTendering, eProcurement, and other high-security applications.
  • Class 3 Combo DSC: Includes both signing and encryption functionalities, often required for online filing of documents.
  • Document Signer Certificate (pfx): Used for automated signing of bulk documents, like invoices.

A DSC is typically valid for 1 to 3 years, depending on the Certifying Authority (CA) issuing it. After the validity period, it must be renewed.

Yes, depending on the type of DSC. For example, a Class 3 Combo DSC can be used for both signing and encryption, covering multiple purposes such as eFiling and secure email.

You can renew your DSC by applying through an authorized Certifying Authority or partner like EVERSIGN. It’s recommended to renew your DSC before it expires to avoid disruptions in its use.

A physical signature is a handwritten signature on paper, while a Digital Signature is an electronic version used for signing digital documents. Digital Signatures offer greater security, authenticity, and integrity as they cannot be easily forged.

Yes, Digital Signatures are legally valid under the Information Technology Act, 2000, and are recognized by law for secure and authenticated transactions.

A Certifying Authority (CA) is a licensed entity that issues Digital Signature Certificates. In India, CAs are licensed by the Controller of Certifying Authorities (CCA), such as eMudhra, XtraTrust, Capricorn, and VSign.

To apply for a DSC, you generally need identity proof (such as Aadhaar or PAN), address proof, and a photograph. The specific requirements may vary depending on the Certifying Authority.

Yes, you can use a DSC for filing various statutory forms with the Ministry of Corporate Affairs (MCA) and for filing Income Tax returns.

To apply for a DSC, you generally need identity proof (such as Aadhaar or PAN), address proof, and a photograph. The specific requirements may vary depending on the Certifying Authority.

EVERSIGN is a leading provider of DSCs in India, partnered with multiple licensed Certifying Authorities such as eMudhra, XtraTrust, PantaSign, Capricorn, and VSign. This ensures you get trusted, reliable services with comprehensive support for various use cases.

  • Multiple Certifying Authorities: We partner with various CAs, offering you a range of options.
  • Secure and Quick Process: Your application and issuance are securely handled with quick processing.
  • Dedicated Support: EVERSIGN offers guidance on selecting the right DSC for your specific needs, along with post-purchase support.

EVERSIGN does not provide live demonstrations, but we offer comprehensive guidance on choosing the right DSC based on your department’s requirements. We help you decide between Class 3 DSC for Signing, Combo DSC for Signing and Encryption, or Document Signer Certificate (pfx) for bulk invoicing.

If you’re unsure which DSC to choose, EVERSIGN can help. For basic document signing, you may need a Class 3 DSC. For both signing and encrypting documents, a Class 3 Combo DSC is suitable. For bulk invoicing or automated signing, the Document Signer Certificate (pfx) is recommended.

Yes, the Class 3 DSC issued through EVERSIGN is ideal for eTendering, eProcurement, and other secure government-related online processes.

Yes, it is mandatory to download your Digital Signature Certificate (DSC) within 30 days of issuance. The DSC must be downloaded directly into a valid USB token like Hypersecu HYP2003, Watchdata ProxKey, or Mtoken, etc. Failure to do so within the specified timeframe will render the DSC invalid, and you will need to make the payment again to get a new DSC issued.

In case your USB token (which stores your DSC) is lost, you will need to apply for a re-issuance of the DSC. EVERSIGN will guide you through this process to ensure the integrity of your digital transactions remains intact.

Yes, EVERSIGN provides bulk pricing options for organizations requiring multiple DSCs. You can contact our customer care at +919855007071 or +919914500986 for tailored solutions.

All DSCs issued by EVERSIGN come with industry-standard encryption and security measures, ensuring your digital identity remains protected during online transactions.

Yes, EVERSIGN offers multiple secure payment options including RazorPay, PhonePe, CashFree, and direct bank transfer to ensure a hassle-free purchasing experience.

No, a Digital Signature Certificate (DSC) is linked to a USB token and can only be used on the device where the token is plugged in. It cannot be transferred or copied to other devices.

If your USB token is damaged or malfunctioning, you will need to request a new token. Depending on the certifying authority's policy, you may also need to reapply for a new DSC.

No, sharing your DSC is not recommended. The DSC is tied to your personal or organizational identity, and sharing it can compromise the security of your digital transactions and your identity.

No, DSCs cannot be upgraded. You will need to apply for a new Class 3 DSC if your existing one does not meet your requirements.

If you forget the password for your DSC USB token, you may need to reset the token, which often results in erasing the DSC from the token. In this case, a DSC reissuance or a new DSC application may be required with new payment for DSC.

DSCs issued in India are primarily used for domestic transactions. For international transactions, you may need to check the specific requirements of the foreign country or institution and if the DSC is recognized by them.

Yes, you can re-use a valid DSC token for a new DSC as long as the token is functional and meets the standards mandated by the Controller of Certifying Authorities (CCA), Govt. of India.

Once issued, a DSC cannot typically be canceled. However, if it hasn't been downloaded into the USB token yet, some Certifying Authorities may allow a cancellation, subject to their policies.

For more information, please refer to Terms & Conditions, and Refunds Policy.

You can check the status of your DSC application by visiting the website of the Certifying Authority or contact EVERSIGN Support to know the latest status of your application.

No, once a Digital Signature Certificate (DSC) is issued, the details such as name, address, and organization cannot be modified. If there’s a need for changes, you’ll have to apply for a new DSC.

A DSC is usually issued to an individual for a specific purpose, but if you work for multiple organizations, you may need separate DSCs depending on the requirements of each organization.

You should apply for renewal of your DSC well in advance of its expiry date. If your DSC expires, it cannot be used for signing documents or filing returns, and you will need to apply for a new one.

Yes, an expired DSC can be renewed, but it is same like getting a new DSC. You will need to apply for a new DSC if your previous certificate has expired.

Yes, if you move to a different organization and your DSC is organization-specific, you will need to apply for a new DSC that reflects the details of your new employer.

No, in India, DSCs must be stored in a secure USB token as per the guidelines of the Controller of Certifying Authorities (CCA). Storing a DSC in any other format, such as cloud or software-based tokens, is not permitted.

For EPFO (Employee Provident Fund Organization), Income Tax, and GST filings, a Class 3 DSC is required. It ensures the highest level of security for these government-related online filings.

The issuance of a DSC typically takes between 1 to 3 working days after submitting the required documents, depending on the Certifying Authority and the verification process.

If you apply for a DSC and do not receive it within the expected timeframe, you should contact your service provider, such as EVERSIGN, to check the status. They can help resolve any issues related to document verification or token dispatch.

Yes, foreign nationals working in India can apply for a DSC by providing relevant documentation, such as passport and work permits, as part of the verification process.

  • Signing ensures the authenticity of the document and the identity of the signer.
  • Encryption protects the confidentiality of the document by encoding the content so that only the intended recipient can read it.

If you suspect that your DSC has been misused or compromised, you should immediately report it to your Certifying Authority or service provider like EVERSIGN to revoke the certificate and prevent unauthorized use.

A Document Signer Certificate is used by organizations to automatically sign bulk documents, such as invoices or reports. It helps in high-volume document signing with security and efficiency.